Terms of Service

Last Updated: August 28, 2026

Welcome to Quellquest

These Terms of Service (“Terms”) govern your access to and use of the Quellquest website and the products, content, features, and services made available through the website.

Quellquest is operated by Mingnan Zhichuang (Daye) E-Commerce Co., Ltd.

Throughout these Terms, “Quellquest,” “we,” “us,” and “our” refer to Mingnan Zhichuang (Daye) E-Commerce Co., Ltd., operating under the Quellquest brand.

By accessing our website, browsing our products, placing an order, or purchasing products through our website, you agree to these Terms, subject to any rights and protections that cannot legally be waived.

1. Eligibility & Online Store Terms

By using our website or services, you represent that you are legally capable of entering into a binding agreement, or that you are using the services with the permission and supervision required under applicable law.

You may use our website and services only for lawful purposes and in accordance with these Terms.

2. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colors, specifications, features, ingredients where applicable, pricing, and other product information presented on our website are accurate and up to date.

However, product appearance, packaging, labeling, or other characteristics may vary due to factors including:

1. Screen settings
2. Device displays
3. Lighting conditions
4. Manufacturing variations
5. Product updates or improvements
6. Packaging or labeling changes

Actual product packaging or information supplied with a product may occasionally differ from the images or information shown online.

Where ingredients, warnings, directions, instructions, or other safety information are relevant, customers should review all information provided with the physical product before use.

3. Product & Personal-Care Disclaimer

Certain products, including beauty, skincare, cosmetic, personal-care, wellness, or similar products, may produce different experiences or results for different individuals.

Results may vary depending on factors including:

1. Individual characteristics
2. Skin or product compatibility
3. Sensitivity
4. Age
5. Environment
6. Lifestyle
7. Frequency of use
8. Application or usage technique
9. Other individual circumstances

Unless expressly stated otherwise, information provided through the Quellquest website is intended for general informational purposes only and does not constitute medical advice, diagnosis, or treatment.

If you have allergies, sensitivities, an existing medical or skin condition, are pregnant or nursing, take medication, or have concerns about whether a product is suitable for you, consult an appropriate qualified healthcare professional before use.

Discontinue use if irritation, discomfort, an allergic reaction, or any other unexpected adverse reaction occurs.

4. Orders

Submitting an order through our website constitutes an offer to purchase the products included in that order.

An order confirmation does not necessarily constitute final acceptance of the order where additional verification or review is reasonably required.

Subject to applicable law, Quellquest reserves the right to refuse, limit, or cancel an order where reasonably necessary, including in circumstances involving:

1. Suspected fraud
2. Unauthorized transactions
3. Payment authorization issues
4. Inventory or availability errors
5. Obvious pricing, technical, or typographical errors
6. Shipping or delivery restrictions
7. Incorrect or incomplete customer information
8. Suspected abuse of promotions or discounts
9. Unauthorized resale or commercial activity

If we cancel an order after payment has been successfully collected, the applicable amount will be refunded in accordance with our refund procedures and applicable law.

5. Pricing

Prices are displayed in the currency indicated on the Quellquest website.

Prices, promotions, discounts, product availability, and other commercial terms may change without prior notice.

Applicable taxes, shipping charges, customs duties, import fees, or other charges may apply and will be displayed or communicated where required by applicable law.

In the event of an obvious pricing, typographical, technical, or system error, we reserve the right to correct the error and take appropriate action consistent with applicable law.

6. Payments

You agree to provide current, complete, and accurate billing and payment information when placing an order.

Payments may be processed through Shopify and/or supported third-party payment service providers.

The payment methods available to you may vary depending on your location, device, transaction type, and other applicable circumstances.

By submitting payment information, you authorize the applicable payment provider to process the transaction in accordance with its own terms and policies.

7. Shipping & Delivery

Shipping and delivery are governed by our applicable Shipping & Delivery Policy.

Delivery times may vary depending on carrier operations, destination, customs procedures, local delivery conditions, weather, transportation networks, holidays, and other circumstances beyond our reasonable control.

Unless expressly stated otherwise, carrier delivery estimates are estimates only and are not guaranteed delivery dates.

Where an order is delayed, we will provide any notice, cancellation opportunity, refund, or other remedy required by applicable law.

Customers are responsible for providing accurate and complete shipping information. Quellquest may not be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

8. Returns & Refunds

Returns, refunds, exchanges, and order cancellations are governed by our applicable Return & Refund Policy and by mandatory consumer protection laws.

Where applicable law provides consumers with rights that cannot legally be excluded or limited, nothing in these Terms is intended to restrict those rights.

9. Product Use

You are responsible for using products only for their intended purpose and in accordance with applicable instructions, warnings, directions, and safety information.

Do not use a product if you know or reasonably suspect that you are allergic or sensitive to any ingredient or material contained in that product.

Keep products away from children or other individuals for whom the product is not intended, where appropriate.

You are responsible for reviewing product-specific instructions and warnings before use.

10. Intellectual Property

Unless otherwise stated, all content available through the Quellquest website, including the Quellquest name, logos, branding, photographs, graphics, videos, written materials, product presentations, website design, product descriptions, and other original materials, is owned by or licensed to Quellquest and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, transmit, sell, commercially exploit, or create derivative works from protected Quellquest content without appropriate authorization, except where otherwise permitted by applicable law.

11. Reviews & User Content

If you submit reviews, photographs, videos, comments, testimonials, feedback, or other content to Quellquest, you represent that you have the necessary rights and permissions to submit such content.

You may not submit content that is:

1. Fraudulent
2. Unlawful
3. Defamatory
4. Abusive or threatening
5. Misleading
6. Infringing
7. Malicious
8. Otherwise in violation of applicable law or another person's rights

Subject to applicable law, Quellquest may moderate, restrict, or remove content that violates these requirements or that otherwise presents a legal, security, or operational concern.

12. Third-Party Services

Our website may use or provide access to third-party services, technologies, or platforms, including services provided by:

1. Shopify
2. Payment processors
3. Shipping and logistics providers
4. Analytics providers
5. Marketing platforms
6. Social media networks
7. Website technology providers
8. Other third-party service providers

Third-party services may be governed by their own terms of service, privacy policies, and other applicable policies.

Quellquest is not responsible for independent third-party services or for the content, practices, policies, availability, or performance of third-party providers except to the extent required by applicable law.

13. Prohibited Uses

You may not use the Quellquest website or services to:

1. Violate applicable law or regulation
2. Commit or facilitate fraud
3. Infringe intellectual property or other legal rights
4. Transmit malware, viruses, or malicious code
5. Attempt unauthorized access to systems or accounts
6. Interfere with website security or operation
7. Collect or harvest information unlawfully
8. Submit deliberately false or misleading information
9. Abuse promotional programs, discounts, or referral offers
10. Engage in unauthorized scraping or automated data collection
11. Interfere with another customer's use of the website or services
12. Use our products or services for any unlawful or prohibited purpose

14. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Quellquest website, services, and products are provided subject to applicable warranties, representations, and legal limitations.

We do not guarantee that the website, services, or content will always be available, uninterrupted, secure, or error-free.

We do not guarantee that all website content will always be completely accurate, current, or free from typographical or technical errors.

Nothing in these Terms excludes, limits, or modifies any warranty, consumer right, or statutory protection that cannot legally be excluded, limited, or modified.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Quellquest and Mingnan Zhichuang (Daye) E-Commerce Co., Ltd. will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or relating to your use of the website, services, or products where such liability may lawfully be limited or excluded.

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, liabilities, damages, claims, costs, or expenses resulting from your unlawful use of the Quellquest website or services, your violation of these Terms, or your infringement of the rights of another person or entity.

17. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law, and the remaining provisions will remain in full force and effect.

18. Termination

We may suspend or terminate access to certain services, features, or accounts where reasonably necessary because of fraud, abuse, security concerns, unlawful conduct, violation of these Terms, or other circumstances permitted by applicable law.

Any rights, obligations, or liabilities incurred before termination may survive termination where appropriate.

19. Governing Law & Consumer Rights

These Terms are governed by the laws applicable to the operation of Quellquest, subject to applicable conflict-of-law principles and any mandatory consumer rights or protections available under the laws of the customer's jurisdiction.

Nothing in these Terms is intended to deprive consumers of rights or protections that cannot legally be waived.

20. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, products, services, website, or legal obligations.

When changes are made, the updated version will be published on the Quellquest website together with the applicable “Last Updated” date.

Your continued use of the website or services after the updated Terms become effective may constitute acceptance of the revised Terms to the extent permitted by applicable law.

21. Company & Contact Information

Quellquest is operated by:

Mingnan Zhichuang (Daye) E-Commerce Co., Ltd.

Company Information

Brand
Quellquest

Company Name
Mingnan Zhichuang (Daye) E-Commerce Co., Ltd.

Company Address
Room 2902, Unit 1, Building 28, Country Garden City Garden,
No. 2 Xiongjiazhou Road, Jinhu Subdistrict, Daye City,
Huangshi, Hubei Province, China

Contact Information

Phone:
+86 176 8811 0039

Email:
support@quellquest.com